Forum Discussion

Agus_0296's avatar
Agus_0296
3 years ago
Solved

EA APP Can't login

Hi, so, this account I'm currently on is linked to my steam and that's the only way I can access to write this up, but the moment I want' to access via the APP, it prompts me to verify an email which...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @Agus_0296 

    I'm very sorry to say, but we can't help with account issues over Answers HQ. An advisor will need to go through account verification before they can update the email address on it. I'll have to refer you back to opening another case here so they can ask you the verification questions again.

mk5cmx7yzxqb's avatar
mk5cmx7yzxqb
Rising Newcomer
27 days ago

I have done account verification and they still will not let me in the account. I don't remember email to account because this was years ago and I no longer use it. But I know some details on my account and that still doesn't help me at all. I just want an email change that's it.

About EA app Feedback

We're eager to know your thoughts on the EA app! Feel free to share any feedback or ideas in this community forum.956 PostsLatest Activity: 3 years ago