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Stefpan1's avatar
Stefpan1
3 years ago
Solved

geforce now with EA app - need to login every time

Lately, Origin has changed for EA app. I am using geforce now to play EA games, but every time i launch the game i have to log in and give code from email/app. This problem was solved with origin app...
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago
    Hey @Stefpan1,

    Sorry to hear about this issue.

    For any issues related to GeForce Now, it is better to reach out to GeForce Now support to get the best assistance.

    I believe that it is normal that you need to re-login often when using GeForce Now, as this is not a physical computer that you own, but a cloud service, which makes it likely that it 'changes locations' often and therefore the EA app requires you to re-login.
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Stefpan1 @spyrou008,

Thanks for your reply.

Unfortunately, for any issues related to GeForce Now (or issues that happen on the GeForce Now platform), it is better to reach out to GeForce Now support to get the best assistance.

Because GeForce Now is not a system that is physically yours, we, unfortunately, can't help with troubleshooting the potential issue.

If you reach out to GeForce Now support and pass on the feedback to them, they should be able to pass it on to our teams, who then maybe can look at the potential issue.

There is an article on the GeForce Now website (about a different issue) that explains how you can get in touch with them: https://nvidia.custhelp.com/app/answers/detail/a_id/5261/.

*GeForce Now is also not a platform that we officially support.

megansuzan's avatar
megansuzan
2 years ago

 I am having the same problem with Radeon RX 580 series. I have to sign in every time I want to play the game. I had the same problem with Origin. It was never fixed for me. And I also can't open Create A World. At least with Origin, I could work on my worlds in CAW. There are too many issues with the app to have shut down Origin.   

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @megansuzan,

    This thread is about GeForce Now. Are you experiencing the same issue with GeForce Now?
    If not, I would recommend to create a separate thread for this.

    Thanks.
    • Stefpan1's avatar
      Stefpan1
      2 years ago

      It's been 6 months, and problem still occurs. Anybody from EA got involved or you just responding the same sentence and do nothing?

      • 4messier87's avatar
        4messier87
        2 years ago

        I support this message.  

    • Dobrodij's avatar
      Dobrodij
      11 months ago

      I've started to use GeForce Now few weeks ago, obviously, EA products are the only ones that are not possible to use. I will avoid them and try to tell my friends about my experience.

      Pairing GeForce->Steam->EA better to avoid. I prefere game products of other creators

      • Pgolimowski's avatar
        Pgolimowski
        3 months ago

        In November of 2024 this is still an issue and only an issue with EA.

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