EA_Solaire
Community Manager
2 years agoRe: Gift Card unable to redeem
Hey there @Janomeister0617
Was your gift card purchased in the same country you're currently living in? These cards need to be redeemed in the same country they were purchased in or you won't be able to redeem them.
If it was purchased in the correct region, have you checked your EA Wallet to see if the funds have already been redeemed to your account?