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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Link2ea error pop up

@487f0fd58b9a55b4 

Thanks for those details, let's give these steps a try for the EA app:

  • Open task manager, locate EA Background Service, and end task
  • Clear the cache for the EA app
  • Run the EA app as an administrator 
  • Check for any background applications blocking the EA App
  • Try lowering your User Access Control Settings:
    • Close the EA app
    • Click the Windows button and type "UAC" in the search field
    • In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available
    • Click Okay the bottom of the window
    • Open the EA app client and try starting the download again
  • Uninstall and reinstall the EA app 

1 Reply

  • 487f0fd58b9a55b's avatar
    487f0fd58b9a55b
    2 years ago

    Ive tried all of those options, even adding the app as an exception in Windows Defender. I dont know if any background processes are intervening. Ill add some screenshots of everything thats running in the background, i dont think ive opened any apps that caused these to be running. Do you know if any of these can cause trouble with the EA App and which ones i should close?

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