Re: Slow Download Speeds on EA app

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 09.04.2021 19:00
Summarize your bug The download speed of any title from EA is about 10% of the available bandwith from my ISP.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Download any Game...
What happens when the bug occurs? The download speed of any title from EA is about 10% of the available bandwith from my ISP.
What do you expect to see? The download run at the highest available speed.

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I did several things to solve this Problem but nothing of the following worked:

-(re-)install network drivers

-delete Cache

-reinstalled EA Desktop

-run in Dev. mode

-boot windows to safe mode

-change download location (SSD, several HDDs)

-set special Firewall rules

-open recommended Ports

I have a Gigabit connection wich brings about 110Mb/sec download speed in any gamelauncher but EA D. wich is downloading with 15Mb/sec max.

My Friends have no trouble downloading at higher speeds from the same server so I know its no server issue. I am able to download a game from

another launcher in parallel with no issues at all so its no problem of my connection either.

My PC specs are:

CPU: Ryzen 3900X

GPU: RTX 2070 Super

MB: Gigabyte X570 Gaming X

RAM: 32Gb 3000mhz