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kvitneva16's avatar
kvitneva16
Seasoned Rookie
3 years ago

Re: Ukrainian region

Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.

Thousands of Ukrainian players are counting on your support!

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  • GuigEspritDuSage's avatar
    GuigEspritDuSage
    New Traveler
    3 years ago

    It's like if they have only one dev on the platform.

    I don't think anybody from EA read their Answers HQ .

    Ukrainians, you should go to the support page, select support for a game, EAapp and contact us. And spam them.

  • kvitneva16's avatar
    kvitneva16
    Seasoned Rookie
    3 years ago

    Thank you for advice! We will try do it too!

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