Re: Why does the EA app display "Games have been removed from your library"?

My Problem was in my Sims 3 game which has been fixed. 

(But) now the problem is now in My Sims 4 game which is I get this error message when trying to do the update for Sims 4.

Error message> (Game ownership disabled or deleted.

We've paused the download because you don't own this title.

You can cancel the download, keep it paused, or visit the game hub for more option's).

I have been on the EA Help page and did everything they wanted me to do, they are the ones who sent me here to the forums pages.

My PC is a windows 10 desktop, Microsoft Edge.

Case # 200095198.

I have cleaned the EA App Cache like 5 to 7 times, Uninstalled/reinstalled EA App like 4 times, Cleaned out the Temp folder.

I also do not have the option in My EA App to uninstall the Sims 4 game pack. (option button not there) , But I really would prefer not to uninstall all those packs. ☹️