Subject: Cannot access my FC Mobile account (stuck on sync / login issue)

Hello,

I am having a serious issue accessing my EA SPORTS FC Mobile account.

My main account details:

Nickname: ezid

Overall rating: 120

Level: approximately 51

I was actively playing just 3–4 days ago

Currently, when I try to log in, the game shows a save data conflict screen. After selecting any option, the game starts an endless loading process and I cannot enter the game.

The game also shows a second account with rating 65, but this account does not belong to me. It has:

a Russian-language nickname (not mine)

level around 17

I have never played on this account

I do not understand why this account appears, but it is not related to me.

I have already tried:

clearing the game cache

restarting my phone

logging in with different Google accounts

checking Google Play Games

However, nothing worked. The game still gets stuck on synchronization/loading.

I also have a purchase in the game linked to one of my Google accounts.

Please help me restore access to my main account ezid (120) or fix this synchronization issue.

Thank you.