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hiddenpistachio's avatar
hiddenpistachio
Rising Novice
6 days ago

App Sidebar Stuck

The sidebar on the EA desktop app won't collapse and it's covering a lot of the content on the screen, making things almost inaccessible. I've tried restarting the app and clearing the cache, but it hasn't changed. The app is still functional - all the buttons still work and I can run my games as usual - but it's ugly and obtrusive. I have to 'zoom out' at least twice if I want to see the full contents of any given screen or access buttons on the left side of the screen (which are otherwise covered by the expanded sidebar). I don't usually pay much attention to the social sidebar on the right, so I can't pinpoint exactly what it's doing wrong, but it doesn't change when I click the 'expand/collapse' arrow button at the bottom, like it's stuck shifted to the right. I think the issue began after the last app update, because I never had this problem before the update a few weeks ago.

2 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey hiddenpistachio​, 

    Just checking in here, is the left sidebar still not automatically collapsing when you aren't hovering over it? Based on the picture, it seems the right sidebar is already collapsed, and the button in the lower-right corner is solely for that sidebar. 

    If you resize the app's window, dragging the screen to stretch it then return it to the size you prefer, after returning your view settings to 'Actual size', does anything change? If not, please try repairing the EA and/or completing a clean reinstall of the app to see if there's any improvement. 

    Let us know what you notice, thanks! 

  • hiddenpistachio's avatar
    hiddenpistachio
    Rising Novice
    16 minutes ago

    Hi, thank you for the reply! This problem lasted a couple of weeks, but then the other day it went back to normal, and I'm not really sure what happened. The left sidebar was stuck expanded one day, and the next it worked like it should! I didn't do anything specific as far as I remember, but I guess the problem solved itself. I kind of wish I could report back on what exactly fixed it, in case people have this problem in the future, but I'm just glad it works again. Thank you anyway for trying to help :)

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