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Re: [ANSWER IN THREAD] Ongoing Purchase Restrictions on More Sims 4 EPs

popping up "price not found"?? 
I'm playing on windows pc, the EA app updated

 

5 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hey mariasgorlov​,

    Is this showing up at the end of the checkout process after you click the Pay Now button, or right when you hit the Purchase option initially?

    If the latter, are you seeing this with any other kits or packs? I see you mentioned the app is up to date, though it may be worth a quick cache clear as well to see if that's still showing up afterwards.

  • mariasgorlov's avatar
    mariasgorlov
    Seasoned Novice
    10 days ago

    Is this showing up at the end of the checkout process after you click the Pay Now button, or right when you hit the Purchase option initially?

    - showing up right when I hit add to cart/purchase option,

    If the latter, are you seeing this with any other kits or packs? I see you mentioned the app is up to date, though it may be worth a quick cache clear as well to see if that's still showing up afterwards.

    - that's the weird thing, some kits It would let me and some wouldn't. Also, once I added something to the cart, It wouldn't let me remove the item, they only removed once I restarted the app.
    I can say It also happens In the follow kits: castle estate, goth galore, party essential, artist studio, riviera retreat, cozy bistro, urban homage.
    does add kits like- little campers, tea time solarium, golden years, green house heaven, moonlight chic, modern menswear, fashion street, carnaval streetwear, throwback fit, incheon arrives.

  • mariasgorlov's avatar
    mariasgorlov
    Seasoned Novice
    7 days ago

    Now It let me like add to cart and purchase the wonderland playroom but still not the other kits that I mention that won't work, like the app won't recognize that they are there. 

  • mariasgorlov's avatar
    mariasgorlov
    Seasoned Novice
    1 day ago

    I'm sorry, something went wrong . Whoever pinned my post to this one, double check my post. the error not the same.

     EA_Mako​ 

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