Forum Discussion

daydr3am3r87's avatar
daydr3am3r87
Seasoned Newcomer
3 days ago

Re: EA app doesn't install in choosen directory

I've been having some issues with installing EA App for some time now and the installer/uninstaller both seem to be broken.

First of all, the installer ignores the custom location, no matter what I select, or if the selected folder is on C drive or another partition. It always installs in  Program Files.

Second, when I uninstall the app, while it removes the Programs entry, it leaves behind the EA Games and Electronic Arts folders in Program Files, along side all the app's files, so you need to manually delete them. Also, it leaves behind all the registry entries making the installer to see the app as already installed, even if it's not.

I managed to install it in a different folder using PowerShell, but even so, the installer sometimes creates a folder with the version number and a shortcut to that folder, while not updating the icon in Start Menu / Taskbar. And every update adds a new folder with a different version number, while leaving behind the old one. What's worse, is that if you open the app using a pinned icon, from taskbar or start menu, it points to an older version and it pops up an error and request to repair, for some reason. Also, on random occasions, an update would install in the folder where it was supposed to install, instead of a random version number folder. But not always so, very random.

Sometimes in a folder with a version numberSometimes in the custom folder where I installed it

 

 

 

 

As for uninstalling it, it's a complete hell. I had to identify what folders and registries remain behind as well as what processes remained stuck in TaskManager, even if the app is uninstalled, and create a PowerShell script to stop all processes and remove all remains. This, of course, requires a restart, otherwise, I'm still unable to reinstall it.

And it's not just on one PC. Every single one I installed EA App, I've had the same experience.

Now, is there any way to properly install EA App to a custom location and uninstall it, without having to go through all these?

 

2 Replies

  • daydr3am3r87's avatar
    daydr3am3r87
    Seasoned Newcomer
    1 day ago

    This was the solution I found, maybe it helps. Unfortunately, an update may or may not mess this up.

    1. Search for PowerShell in Start Menu, right click > Run as Administrator
    2. Navigate to the folder your installer is
    3. Paste this: .\EAappInstaller.exe /i DefaultInstallFolder="D:\EA Desktop"
    4. The installer will launch. Don't change the location, even if it shows "C:\Program Files".

    The app will install in your desired location. It will create another folder called EA Desktop but I guess it works. In my case, it's installed in D:\EA Desktop\EA Desktop. It doesn't let you install directly in D:\ so, it's the best I could find.


  • Tio_SVD's avatar
    Tio_SVD
    1 day ago

    I can relate to that. Tried installing EA App in my B: drive, but it defaults to the system C: one. I'm tired of having to reinstall this buggy mess because it won't connect to the internet and won't launch any of the EA games I bought on Steam...

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 3 years ago
8,807 Posts