Hey 959a1261c0b0297f,
A good number of our articles should link to our live support site. If that dosn't work, try reaching out via here.
Very good question! There is so many articles but how does live chat actually work? Does an agent show up to chat with me in a windows or what? Do i need a specific browser? Special plugin settings? Ad settings? VPN not allowed? What?
It said 2 minutes but there is no countdown only go to review cases and there to reopen the case and then i come back to the same place that send me back to my opened tickets. How in the word is this set up supposed to work? Do i wait a couple of days to get answer by email? The really annoying part is that there is a time set and then NOTHING happens. Is there supposed to be a popup that is not working for me? Do i need to take down all my safeguards to my network?
Never seen a site support this poor from a any site i have ever needed support from EVER.
