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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Re: "An error of unresolvable nature has occurred"

Hi everyone,

I just opened a game and I did see this error message pop-up. I haven't been able yet to play a game for some time (work seems to get in the way), but how often does this error message pop-up for you?

Are you using any firewalls/anti-virus/VPNs?

@Rainfire_Tabs @RavingSombra @Ojojon @GKfaby 

4 Replies

  • I get this as well, every time I try to boot an EA game from EA desktop. Click play, there is a short pause and then the error appears in a separate window with the Desktop App stating I've lost connection. Using Windows Defender.

  • I have tested today again to try to find some patterns.

    Cleared the app cache (help -> restart app) and then went to play Apex. Took 1 hour to get that error.

    Methodology for this one is scuffed, as the first 30 minutes I didn't have the window open. In the last 30 minutes I had the window open. Can say when the message popped up, the app was unusable for around 5 seconds, then it reconnected. (what I show in the picture)

    Using Kaspersky Internet Security as antivirus.

  • Ojojon's avatar
    Ojojon
    4 years ago

    No VPN. No firewalls outside of the normal windows one, and haven't done any other major changes to anything before this started to happen.

  • MiniLag's avatar
    MiniLag
    4 years ago

    Happens randomly while ea app is working in the background

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