Forum Discussion
3 Replies
- EA_Illium3 years ago
EA Staff (Retired)
Hey @SUYOGat Thanks for the update!
When you have a moment can you try the following?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Confirm in your EA Account settings page that the game shows under the Order History section
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Check for other applications that may be limiting EA App or Game performance
Tried app recovery ea cache deletion still the same
The game shows in library but it says to download it( the game files is already in my pc but its not recognising from ea app)
Tried re-download option but the download is stuck on "preparing " forever. So please solve this issue fastly
Tried app recovery ea cache deletion still the same
The game shows in library but it says to download it( the game files is already in my pc but its not recognising from ea app)
Tried re-download option but the download is stuck on "preparing " forever. So please solve this issue fastly
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