EA_Illium
EA Staff (Retired)
3 years agoRe: EA app disappearing when asking to restart
HI @Kualinar Thanks for the Update!
I'd recommend uninstalling the EA app, and clearing any remaining file (if any are left) from the install location and trach bin.
After, check for updates to the system:
- Run the System File Checker tool then Check for Windows and GPU updates
Then restart your device in a clean boot and run the EA App as admin.
- Restart your device in Clean Boot mode, then just try running the client and game
Once done, check if you can sign in normally. If so, restart your device normally and confirm if you get the same error or if the install files are missing at all.
Cheers!