Forum Discussion

Re: EA app Error "An update is required to launch this game..."

Tried it, multiple issues happened and I eventually hit the same brick wall. 

First issue that showed up was that the EA launcher would not open. It just said that the background services had crashed and tried to update the launcher. The little update window popped up and stated that the app was up to date and then closed.  

Only way to get the app to open was to navigate back to the first step of doing a clean boot, finding the EABackgroundServices and turn that back on to running. 

Then the EA app would open. Great. getting somewhere.

Next issue, when trying to launch Dragon age, I just get the warning: that it failed to sync, I can wait five minutes or attempt to load anyways, but that might destroy my cloud saves if I do.  I'm not going to attempt that and potentially loose 200+ hours of gameplay to be a test subject.  So I waited about five minutes and tried again. I'm back to getting "Dragon Age: Inquisition is already running, Go ahead and start playing. It's a good one" 

I stopped there, let me tell you, that error message is HIGHLY insulting at this point.  Telling someone to enjoy the game they've purchased that won't run.... Maybe after you look at getting some better app developers, you look into some better PR people as well. 

Leeuw I appreciate your attempts to help, but it's not seeming like the people behind the curtain here are really trying. 

No RepliesBe the first to reply

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,382 PostsLatest Activity: 2 days ago