Re: EA APP Settings Not Saving Changes

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe the settings
When did this happen? (dd.mm.yy hh:mm) every time the app uppdates
Summarize your bug I disable the In-game overlay of the app but every time the app updates it is re-enabled. I also noticed the Usage-sharing setting also re-enables after the app updates but this does at least not interfere with my game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? disable in-game overlay and then update the app to see if this setting re-enables
What happens when the bug occurs? if I launch the Sims 3 with the overlay enabled all my store content will be missing basically the BUG is that my settings reset after a update to the app
What do you expect to see? I expect that this issue will be fixed so the settings don't reset after a update to the app. I do not expect you to solve the problem with the sims 3 specifically, only that the app stops resetting my settings.

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This is a problem because the overlay causes problems with the Sims 3 launcher and breaks the store content. a quick google search will show this is a very normal problem for Sims 3 players.

if you wanna investigate the sims 3 problem specifically this is how it's noticed most clearly:

with the overlay enabled, open the sims 3 launcher and try to install store content, the window for the download will open but after a while it will finish with the massage "the are no packages to install"
then close the launcher and turn off the overlay and try again, it will now install the store content successfully

because the Sims 3 is old I understand that this issue is not a priority, therefor I only ask you to fix the problem with the settings resetting, thanks 🙂