Re: [FIXED] "The app crashed unexpectedly" error in EA app since Feb. 7, 2024
It’s working for me now. Had to read-download Sims 4 because I panicked & did an entire system restore on my PC.
Forum Discussion
12 Replies
mine still didn't work its been 2 days 😠 i just wanna play TS3
@LoriKobz I did exactly the same, I panicked and uninstalled EA then after it didn't work I rebooted my full laptop. Thankfully I'm back on too
- @Daniellerose2015 Mine started working yesterday on my desktop when I used Origin.
But what's really IRRITATING? I pulled it up on my laptop (don't regularly play on it) yesterday and it worked just fine.
Why, I have no idea. But loaded up like normal. Yet, still people are having trouble with it? It makes no sense at all. And I see no shared fix from EA anywhere, just a bunch of suggestions from players trying to help each other. - EA_Leeuw
Community Manager
Hello everyone,We've been informed by the EA app teams that the problem leading to the EA app crashing unexpectedly has been resolved.To confirm this, we kindly request that you attempt to open the client and possibly start a game to check if you're still encountering the error, or if you're able to play without interruptions.If you're still experiencing the error, please let us know here in the thread & share the requested data.Thank you. Still not working. Getting background services crash report now. It opened ok last night ONCE but would not open any games. Now today its a different not working issue.
EA app is still crashing when attempting to launch Battlefield 1
@RamenDior mee tooo, i tried everything but no luck
Me too. Report id 3f4d4a75-63d1-49f4-b8a8-fec30ab571c1
- @EA_Leeuw 我的也有这种现象
Your EA ID/Username: 2am1L (Steam Username : kzergerov)
Timestamp when the issue first occurred (date/time): 10.02.2024, 13:15
When does the error occur (opening the EA app, starting a game via the EA app, Steam, Epic, or during gameplay?): Starting Battlefield 1 via Steam
What is the current version of your EA app : 13.121.0.5634
Hello everyone. I noticed that after pruchasing Battlefield 1 from Steam, it doesn't shows on EA App library, in that case I can't launch the game. How can I fix this or when it will be fix?
Your EA ID/Username: Starplatipus
Timestamp when the issue first occurred (date/time): Saturday 10 February 2024/ 6:20 PM
When does the error occur (opening the EA app, starting a game via the EA app, Steam, Epic, or during gameplay?): When i open the game through Steam
What is the current version of your EA app (check here on how to see this): 13.121.0.5634 (79236-6f6219ae9f)
Please share an EA app Error Reporter ID here in the thread: a5b30226-c288-4aa1-b4ec-29ebe977fa17
