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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: "low on disk space" or "out of disk space" (EC:10602) error in EA app

Hey @impulsive_egg

Glad to read that you've managed to fix the issue yourself! Thanks for mentioning the steps here. 🙂

@ace6be07023e1f65, you are not able to install the EA app in a different install directory, other than the default C drive.

Could it be that you have the same issue as @impulsive_egg?

12 Replies

  • Moxirah's avatar
    Moxirah
    3 years ago

    Has there been any forward movement on this yet? I'm getting this same error now. I'm shocked to see this goes back to January. That's not okay.

  • Hey @EA_Leeuw I'm having the same issue as the others. I have more than triple the disk space available and yet the game wont update. 

    my report ID is 917c63f6-e4a0-43ef-fd10f98452cd

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Moxirah @p1nklemonad3, did you both install the game on a separate internal drive, so not the C drive?

    And what is the amount of available space on your C drive?

  • Can i Please get some help in trying to fix Battlefield 2042? I cant download the update for the game it keeps telling me I dont have any space Ive redownloaded the stupid EA app atleast 10 times Ive cleared cache each time... What else must I do?????

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @CraniumFluid,

    Could you share a screenshot of the error? And also a screenshot of the available space on your local drives, please.
  • I downloaded the EA app again twice today and still nothing switched between all 3 of my drives and still this issue....

  • CraniumFluid's avatar
    CraniumFluid
    3 years ago

    why does it only download to my C drive????? it literally making me go back to my C drive the ONE time i was able to get it on my E drive it reverts back to this bull....

  • CraniumFluid's avatar
    CraniumFluid
    3 years ago

    This is what I was originally trying to do but If i download it on any drive besides my c that literally has on 250 gb....... it doesnt work. wtf is actually going on??? ive cleared cache , redownloaded many many many times and its still happening? any insight would be nice because at this rate ill never buy a thing from yall again.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @CraniumFluid, so the EA app can only be installed on the C drive. It is not possible to install the EA app itself on another drive. However, you can install games that you want to download via the EA app on another drive. This can be configured via the EA app settings. Is there where the confusion might be?
  • Alright i could of sworn that I had it on my E drive before but regardless I cant download the game on any drive at all 

  • CraniumFluid's avatar
    CraniumFluid
    3 years ago

    Is there a solution for that? because if you're just going to tell me to redownload the EA App and to try to redownload it again idk what to say atp.

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