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Re: Mac EA app - "Something went wrong" - Error EC:106 on EA app for Mac

Hello. I am going to make this quick because I have contacted EA through the chat agent multiple times and have not got much help. I am a Sims 4 player on a Mac, and I started getting error code 106 about a few days ago in between playing. I looked it up, and it usually has to do with an internet connection, but I tried multiple things regarding that and nothing worked. when I talked to the chat agent, they mentioned they were getting reports of Sims 4 not working on mac that morning. Is there nothing I can do? 

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @LindseyIsGr8 Could you post the full error code you're getting.

    Also, do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

  • LindseyIsGr8's avatar
    LindseyIsGr8
    2 years ago

    The error code comes up when I try and open the sims 4 app, but the Mac message comes up when I try and open the EA app

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @LindseyIsGr8 I moved this to the EA app Mac forum as this is an EA app error and not a Sims one.

    Someone here will assist you further.
  • lielliosn's avatar
    lielliosn
    Rising Novice
    7 months ago

    I am having this problem as of right now, could you help me, as the chat agent said the same thing to me. I restarted my ciomputer, I updated to the new IOS on my Mac, I even tried the Orgin app and still does not work for me, and I even checked my conncetion its not the problem, two days ago I did not have this problem, I even changed my EA password plus made a new EA account just to double check and nothing seems to work for me as well. I need some assitanc please. again I did every step, with uninstalling ea and downloading it again. 

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