Re: Mac EA app - "The app crashed unexpectedly" or "Background Services Crashed"
@EA_Leeuw sure thing!
Product: The EA app
Platform: MacOS, Core i7
Please provide more information on your operating system (OS): Sonoma 14.4.1
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm): 01.05.24
Summarize your bug: The app crashes when trying to launch.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves?
1. Click on the EA app icon and wait.
2. A pop-up with the following error occurs "The App crashed unexpectedly. We ran into a problem, but a quick restart should fix it."
3. When restarting, the issue shows again and again and the app doesn't launch.
What happens when the bug occurs? The app crashes and displays a pop-up saying "The app crashed unexpectedly".
What do you expect to see? The app should not crash and I should be able to play games I have purchased.
Hope that helps!
