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Lana_seas's avatar
Lana_seas
3 years ago

Re: My sims game won’t update

Today (3/24/23) was supposedly a new patch update for the Sims 4, in order to temporarily disable a bugged feature. The game requires an update, and you can't play without updating. However, when pressing update, then continue, nothing happens, no loading, no updating, and thus I can't play the game. It's really frustrating and I don't know what to do short of uninstalling the game entirely (which I haven't tried nor do I want to, in case that also doesn't download back)! I have had no other issues, not even any issues with the new pack itself (though the bug that is mentioned won't happen for the family I'm playing on it for awhile).

Specs: Windows 11, 64 bit operating system

Packs: All expansions, most game packs (no vampires, werewolves, or batuu), most stuff packs (no first pet), half the kits

CC and mods: yes

4 Replies

  • Lana_seas's avatar
    Lana_seas
    3 years ago

    Nearly 24 hours later, and my EA app had to crash, restart, and then come back up before the update would happen, which thankfully it did quite quickly. (I had tried repairing but that also did nothing....)

  • karalouise0207's avatar
    karalouise0207
    3 years ago

    Good choice with not uninstalling; I did that a week ago and I haven't got past 53% redownloading since then!

  • kiarrasayshi's avatar
    kiarrasayshi
    3 years ago

    Quick fix for this: Disconnect from the internet and open the game to play. The Sims does not require internet to play and without internet it can't check for updates. This will not update the game, but it will at least let you play. I've been stuck not able to update for the last two days. I click the update button in the EA app and it just pops up a terms and condition, I click continue, and then there is not change. No indication that it is updating or loading or anything. Just the same page with the button saying I need to update the game. I don't know what the bug is, so hopefully it doesn't wreck anything, but honestly I just felt like playing so I didn't care much. You can copy your save files over to your desktop to back them up to be safe in case something weird is going on that needed to be fixed ASAP. 

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