Re: "Not Currently Playble" or "This game hasn't released yet" Error on EA app

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? cant access number; latest two updates/patches as of 7/26/24
What expansions, game packs, and stuff packs do you have installed? For Rent, Horse Ranch, Growing Together, High School Years, Cottage Living, Cats & Dogs, Seasons, City Living, Get To Work, Discover University, Get Together, Snowy Escape, Eco Lifestyle, Werewolves, Vampires, Realm Of Magic, My Wedding Stories, Dream Home Decorator, Parenthood, Dine Out, Outdoor Retreat, Jungle Adventure, Crystal Creations, Home Chef Hustle, Tiny Living, Laundry Day, Vintage Glamour, Backyard, My First Pet, Perfect Patio, Romantic Garden, Paranormal, Nifty Knitting, Kids Room.
Steps: How can we find the bug ourselves? Attempt to open the game.
What happens when the bug occurs? When I try to open the game through the EA app, it tells me that the game hasn't been released yet.
What do you expect to see? The game to open.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. installed the latest two updates/patches.

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This happened both before and after i removed my mods and custom content.