Re: Purchased game/DLC available on Origin but not the EA app
- Which game or DLC is missing:Dragon Age Inquisition Game of the Year Edition
- Screenshot that shows the game/DLC available on Origin:I have attached an image
- Screenshot that shows the game/DLC missing on the EA app:Sorry for not attaching this because in order to do this I have to uninstall the game and Origin. It is missing.
- Your region/country:India
- Where the game was purchased: Bought a key from Amazon
I noticed this issue yesterday after I tried out the new EA app. Even after clearing cache the game did not show up. Since I had an old Origin install file on my PC I tried uninstalling the EA app and installing Origin, to find that my game is still there in my Origin library; I even downloaded and played the game to test it out, and it worked fine.
I made a ticket with customer support yesterday and can share my case ID if needed. Thanks.