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Little update:
New code from Amazon has worked!
Redeemed it through EA's actual website rather than the app. Opened the app & the game was ready to be downloaded from my library.
If you've ordered from a 3rd party - definitely worth a try getting a new code from them.
- @meghanz8998 Yeah - it's just EA.com then in the top right hand corner there's a wee button to click to log in. Use your app log in details then from there you can go into your account settings and redeem the code directly with EA.
Did work for you? @KiddoKeeda
- @KiddoKeeda O: I'll try this!
- @meghanz8998 Games downloaded & working now. Think going forward, I'll use EA directly to redeem codes rather than the app.
@KiddoKeeda Gotta wait to see if it shows up or for ea to fix whatevers wrong since cdkeys can't give a new key. ☹️
Think EA fixed whatever was going on. My game required an update and low and behold the pack turned up in the library 🤩
- NeverSeemsToEnd2 years agoSeasoned Hotshot
@KiddoKeeda Mine is working too, i did nothing, a just think in open the app and there it is, the download on the expansion pack. I have a pre order to For Rent, and i'm really afraid that this happen again.
Updated my game and the horse ranch pack showed up to download! It's in the game now.
Hopefully its fixed for everyone else.
- @NeverSeemsToEnd redeem the code using the ea website instead of the app that's what @KiddoKeeda did and its worked for them.
- @Stef687 Mine too! :D
Glad to hear other peoples games are working now too!
Hopefully no more issues going forward 🤞