Re: Sims 4 error: Failed to launch game

Hello, when I click to play to launch my game, it start to open but just crash and the EA app I get a message. An Error on our end caused the launch to fail. Try again a little later. 

I have no mods or cc installed. I also have my save folder to backup not installed. I have uninstalled, re-installed the game, I have follow all steps for this DX11 and my game will not open at all with crashing with this message. I have provided a screenshot of it and the last crash txt. Please Help!! Thank You..