Re: Unable to Install The Sims 4 After Account Recovery

 I own The Sims 4 on EA PLAY, also 99 addons to it, while starting the game from desktop message "Game ownership disabled or deleted" appears. I've already tried everything: clearing my app cache, and every possible step in provided help article and NOTHING WORKS.

Every add-on and also the game was purchased via EA Play.

I can't download or even repair the game. 

The only "fix" that works for me is logging on another EA account, repair the base game and then logginb back to my main account (that I have all DLC's). It's frustrating because I bought the game in 2014 on release date and now it seems that I don't have the base game on my library.

Please, help me.