Re: [Update: FIXED - Dec. 2024 >] EA app Won't Start/Launch

Hi @EA_Poppy ,

you have more information in Topics created earlier regarding same issue. For example by user Derozemo. All things from the link you posted was already tried by several people and it didn't help.

i********************************* ASSERT FAILED **************************** 
  level: Fatal 
  cond:  toAdd.length() >= 1 
   msg:  There are no certificates to add 
  func:  eax::services::loadCertificatesFromData 
    at:  (48) 
 stack:   
0x7ff644c87f16  unknown symbol (from EALaunchHelper.exe) 
0x7ff644c87bca  unknown symbol (from EALaunchHelper.exe) 
0x7ff644c88426  unknown symbol (from EALaunchHelper.exe) 
0x7ffa8690e337  unknown symbol (from Qt5Core.dll) 
0x7ffa8690aecd  unknown symbol (from Qt5Core.dll) 
0x7ffaf170257d  unknown symbol (from KERNEL32.DLL) 
0x7ffaf2caaa58  unknown symbol (from ntdll.dll) 
****************************************************************************

Hi
Thanks for answering on this. Simply - nothing happens, it just stopped working - can not start app, there is no any message.
Windows 11 64-bit operating system, Intel(R) Core(TM) i9-14900KS 3.20 GHz, 128GB RAM, NVIDIA RTX4090.
I have tried to reinstall it multiple times, check in taskbar processes - when I try to start it (double click on launcher icon, or as administrator) - I see on processes EA starting and than simply disappear from processes. I watched all you tube tutorials, try to find some advices on internet etc., tried to check on system fonts UTF8 etc. I even uninstalled EA25, then remove EA App - restart PC etc., and tried to install EA ap after - and still, nothing happens.
Also, I have Malwarebytes installed - also tried to disable it, nothing happens. App simply won't start - and simply - it worked until few days ago. 
I am paying for premium account, playing Fifa games for more than 25 years and only Fifa (now EA)...

Please help me somehow 🙂

Best regards
Milan 

Same issue. Reinstalled, restarted, repaired and nothing works. 
also from the same region as previous members. Log file show certificates problem.

its same with me, i tried absolutely everything i  could think of anb what i could find on the internet all the advice form EA support, but the application deosnt start at all, not eaven app recovery, or update or reporter, nothing its dead.

Hey @EA_Poppy 

Do you have any news about this problem? Any solutions? I get lot of private messages with same problems - it seems just like app is turned off somehow... It seems strange that I can not play any game which I payed because some app does not work?

Best regards
Milan

Hint for anyone from the staff looking at the issue, if there are any: the vast majority of cases is in the Balkans (particularly Serbia, I think). Did someone mix us up with Syria?! Because the app is not available there.