Re: "You don't have access" error

Every time I've tried to update ts4 in the EA app over the last few hours I've been blocked by the app and have been receiving a series of different error messages each time (and they're all still happening after I've re-installed the EA app, cleared the app's cache, restarted my computer, removed my mods folder- I even removed all of ts4 game add-ons and manually downloaded each one again). The error messages are: "You don't have access; we've canceled the download because you don't own this game...", "We had some trouble processing your request; we couldn't process your request because Ts4 is managed by Steam. Go to Steam to complete your request" (which I then downloaded Steam and created an account so I could do this and that's not giving me any options to fix this)... "Failed to launch game/an error on our end caused the launch to fail. Try again a little later" (when I tried to bypass the game update and play anyways)... etc. What's going on??