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Linden1999's avatar
Linden1999
3 years ago

i am still not able to play fifa 23 because of a download error in the ea app

I have pre ordered the ultimate edition of fifa 23, but because of a bug in the ea app I cannot download the game. also trying through origin does not work. I been in contact with ea help 5 times but...
technische problemen
  • Linden1999's avatar
    Linden1999
    3 years ago

    Ive have tried the following:

    - clear the chache on both the ea app and origin

    - reinstall both app and try it with the other app uninstalled

    - try to install it on a different pc

    - launched both apps as administrator

    - every standard recommended by ea help

    see dxdiag in attachments

      • Linden1999's avatar
        Linden1999
        3 years ago

        I got the same error on a different pc on the ea app, I haven't tried it with origin as I was only trying to figure out if it was a problem on my pc, which it wasn't. On origin I can download the game, however when trying to start the game, origin just freezes and nothing happens, so no errorcode.

        Ill try the clean startup of windows, when I get back to my pc. 

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