Forum Discussion

2 years ago

Fifa 23, brak możliwości zagrania w nowo zakupioną grę (steam)

Cześć, jak w tytule mam problem z fifa, komunikacja z EA support help.ea.com jest nierealna w jezyku angielskim ani w polskim. "Niektóre funkcje zostały wyłączone, ponieważ EA app została urucho...

2 years ago

@EA_Kalina wciąż nic, dzięki mimo wszystko za chęci. Przeinstalowałem gierki i obie aplikacje wykonując wszystkie kroki które opisałaś + kroki @kreatora

Może to szczegół nic nieznaczący, ale w menadżerze zadań(zakładka Pamięć w szczegółach) widać, że proces Fifa się włącza. Znika przy wartości 511.000, 520.000 - tak mniej więcej. Sprawdziłem też rozwiązania z angielskiej części answers.ea.com i to również nie zadziałało.

Loadinger0X

2 years ago

Ktoś coś? To naprawdę wkurwiające, żeby nie można było zagrać w grę, nie darmową to już swoją drogą.

EA_Kuba
Community Manager
2 years ago
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Hej @Loadinger0X

Daj nam znać czy nadal potrzebujesz pomocy.
- Loadinger0X
  2 years ago
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  Sprawdzę rozwiązanie jak tylko wrócę do kraju.
  - EA_Kuba
    Community Manager
    2 years ago
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    Jasne @Loadinger0X czekamy na info 🙂

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Dołącz do nas, aby zgłaszać błędy i znaleźć pomoc w kwestiach pobierania, DLC, zakupów oraz błędów logowania.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi00NTgtTGFvbGc0?image-coordinates=0%2C0%2C823%2C823\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:ea-app-pl"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-pl"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-app-pl"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"EA app Problemy techniczne i błędy","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":1199,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-14T08:58:49.889Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","eventPath":"category:ea-app-pl/category:ea-forums-pl/community:tghpe58374board:ea-app-technical-issues-pl/"},"User:user:1065526":{"__typename":"User","id":"user:1065526","uid":1065526,"login":"Loadinger0X","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"rank":null,"email":"","messagesCount":9,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-20T23:11:25.170+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:tghpe58374/user:1065526"},"ForumTopicMessage:message:7409917":{"__typename":"ForumTopicMessage","uid":7409917,"subject":"Fifa 23, brak możliwości zagrania w nowo zakupioną grę (steam)","id":"message:7409917","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:1065526"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-pl"},"conversation":{"__ref":"Conversation:conversation:7409917"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7409917"},"body@stripHtml({\"truncateLength\":200})":" Cześć, jak w tytule mam problem z fifa, komunikacja z EA support help.ea.com jest nierealna w jezyku angielskim ani w polskim. \"Niektóre funkcje zostały wyłączone, ponieważ EA app została urucho...","body@stringLength":"896","rawBody":"

Cześć, jak w tytule mam problem z fifa, komunikacja z EA support help.ea.com jest nierealna w jezyku angielskim ani w polskim.

\"Niektóre funkcje zostały wyłączone, ponieważ EA app została uruchomiona z poziomu innej aplikacji\" - Po włączeniu gry z poziomu steam/pulpitu/eapp pojawia się ten sam błąd za każdym razem po zniknięciu okna antycheat w kliencie EA app.

Przegrzebałem forum, przeglądarke. Przeniosłem grę z dysku hdd na sd - nic, aktualizacja systemu, aktualizacja VC sterowników, w dxdiag zero jakichkolwiek błędów związanych z antycheatem czy samą grą. Wyczyściłem cache EAapp, reinstalka na różnych dyskach samego klienta, sprawdzenie spójności plików = nic. Sprawdzałem wszystko. Dodane do wyjątków windows defendera, uruchomienie z uprawnieniami administratora.

Jakieś opcje? Proszę o pomoc. Gry nie udało się uruchomić ani razu.

","kudosSumWeight":0,"postTime":"2023-08-20T23:19:05.038+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:problemy techniczne","text":"problemy techniczne","time":"2024-09-29T17:46:55.961+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7409917_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1157},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

"},"Conversation:conversation:7409917":{"__typename":"Conversation","id":"conversation:7409917","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7409917"},"lastPostingActivityTime":"2023-09-19T14:49:35.607+01:00","lastPostTime":"2023-09-19T14:49:35.607+01:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:7409917":{"__typename":"ModerationData","id":"moderation_data:7409917","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7409917_1":{"__typename":"Revision","id":"revision:7409917_1","lastEditTime":"2023-08-20T23:19:05.038+01:00"},"ForumReplyMessage:message:7409927":{"__typename":"ForumReplyMessage","id":"message:7409927","conversation":{"__ref":"Conversation:conversation:7409917"},"author":{"__ref":"User:user:1065526"},"revisionNum":1,"uid":7409927,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-pl"},"subject":"Re: Fifa 23, brak możliwości zagrania w nowo zakupioną grę (steam)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7409927"},"parent":{"__ref":"ForumReplyMessage:message:7409926"},"body":"

Ktoś coś? To naprawdę wkurwiające, żeby nie można było zagrać w grę, nie darmową to już swoją drogą.

","body@stringLength":"107","rawBody":"

Ktoś coś? To naprawdę wkurwiające, żeby nie można było zagrać w grę, nie darmową to już swoją drogą.

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Działamy dalej. Dalsze kroki znajdziesz poniżej:

\n\n

Ręcznie sprawdź aktualizacje aplikacji EA, uruchamiając program EA app Updater: C:\\Program Files\\Electronic Arts\\EA Desktop\\EAUpdater.exe
Ponownie uruchom EA app poprzez menu w lewym górnym rogu > Pomoc > Uruchom ponownie aplikację
Ręcznie przeloguj stronę Biblioteki: poprzez menu w lewym górnym rogu > Widok > Przeładuj stronę
Ponownie wyczyść pamięć podręczną aplikacji EA (kilkukrotnie wykonaj ten krok)
Dodaj Steam, EA app oraz FIFA 23 do wyjątków w ustawieniach antywirusa.
Jeśli problem nie ustąpi odinstaluj EA app i upewnij się, że nie ma żadnych pozostałości po aplikacji.

","body@stringLength":"2046","rawBody":"

Działamy dalej. Dalsze kroki znajdziesz poniżej:

\n\n

Ręcznie sprawdź aktualizacje aplikacji EA, uruchamiając program EA app Updater: C:\\Program Files\\Electronic Arts\\EA Desktop\\EAUpdater.exe
Ponownie uruchom EA app poprzez menu w lewym górnym rogu > Pomoc > Uruchom ponownie aplikację
Ręcznie przeloguj stronę Biblioteki: poprzez menu w lewym górnym rogu > Widok > Przeładuj stronę
Ponownie wyczyść pamięć podręczną aplikacji EA (kilkukrotnie wykonaj ten krok)
Dodaj Steam, EA app oraz FIFA 23 do wyjątków w ustawieniach antywirusa.
Jeśli problem nie ustąpi odinstaluj EA app i upewnij się, że nie ma żadnych pozostałości po aplikacji.

","author":{"__ref":"User:user:43"},"isEscalated":null,"postTime":"2023-08-24T10:25:13.569+01:00","parent":{"__ref":"ForumTopicMessage:message:7409917"}},"ForumReplyMessage:message:7409926":{"__typename":"ForumReplyMessage","id":"message:7409926","revisionNum":1,"uid":7409926,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-pl"},"conversation":{"__ref":"Conversation:conversation:7409917"},"subject":"Re: Fifa 23, brak możliwości zagrania w nowo zakupioną grę (steam)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7409926"},"body":"@EA_Kalina wciąż nic, dzięki mimo wszystko za chęci. Przeinstalowałem gierki i obie aplikacje wykonując wszystkie kroki które opisałaś + kroki @kreatora

Może to szczegół nic nieznaczący, ale w menadżerze zadań(zakładka Pamięć w szczegółach) widać, że proces Fifa się włącza. Znika przy wartości 511.000, 520.000 - tak mniej więcej. Sprawdziłem też rozwiązania z angielskiej części answers.ea.com i to również nie zadziałało.","body@stringLength":"661","rawBody":"@EA_Kalina wciąż nic, dzięki mimo wszystko za chęci. Przeinstalowałem gierki i obie aplikacje wykonując wszystkie kroki które opisałaś + kroki @kreatora

Może to szczegół nic nieznaczący, ale w menadżerze zadań(zakładka Pamięć w szczegółach) widać, że proces Fifa się włącza. Znika przy wartości 511.000, 520.000 - tak mniej więcej. Sprawdziłem też rozwiązania z angielskiej części answers.ea.com i to również nie zadziałało.","author":{"__ref":"User:user:1065526"},"isEscalated":null,"postTime":"2023-08-24T13:52:31.116+01:00","parent":{"__ref":"ForumReplyMessage:message:7409924"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":4},"Revision:revision:7409927_1":{"__typename":"Revision","id":"revision:7409927_1","lastEditTime":"2023-08-27T22:41:48.578+01:00"},"QueryVariables:ReplyList:message:7409927:1":{"__typename":"QueryVariables","id":"ReplyList:message:7409927:1","value":{"id":"message:7409927","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741360647000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741360647000","value":{"altText":"{login}'s 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Fifa 23, brak możliwości zagrania w nowo zakupioną grę (steam)","moderationData":{"__ref":"ModerationData:moderation_data:7409929"},"body":"

Hej @Loadinger0X

\n\n

Daj nam znać czy nadal potrzebujesz pomocy.

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Sprawdzę rozwiązanie jak tylko wrócę do kraju.

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Jasne @Loadinger0X czekamy na info 🙂

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Forum Discussion

Fifa 23, brak możliwości zagrania w nowo zakupioną grę (steam)

Mod & CC Issues: START HERE

Gra

WRC 24 - Zakup na Epic Games - gra nie łączy się z EA App

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[Info] Jak wygenerować raport DxDiag

Problem techniczny