Authenticity unavailable? Sorta logged in but not my pic or anything

I just tried to login to EA Forums and it says "authenticity unavailable" and they'll let me know when, or even IF, it will ever be fixed. What's going on? I've had this account a long time, have been in it recently, and now this. NOTE: I'm "sorta" logged in but it isn't the icon I've used for a long, long time and it says something about "New Ace", so I think it's just a weird temp profile. I've seen other posts for people with the same issue but there doesn't seem to be any answer on any of them.