Ásia + Oceania rewards

Hello,

I am contacting you because I completed the Asia + Oceania Finalist objectives in EA SPORTS FC on Xbox Series X, but I did not receive the Tim Cahill reward or any of the associated rewards.

I successfully completed all the required objectives and claimed the rewards, but Tim Cahill has not been added to my club. I have already restarted both the game and my console, but the issue still persists.

I understand that other players may also be experiencing this issue, but I would like my account to be reviewed and for the missing rewards to be granted if possible.

Thank you for your time and assistance. I can provide screenshots or any additional information if needed.

Kind regards.