@EA_Illium I actually encounter the same problem. I respect all of the specs and, when I launch A Way Out, it crashes within two minutes, all while not mentioning a problem. Can I get support please ?
Hi @SheraneeTV To Default your Nvidia over intel, there's a nice guide here, from Nvidias forums. If you updated to a different Card other than Nvidia the process might look a little different.
EA Staff (Retired)Hi @SheraneeTV,
I moved you post off the previous thread, Would it be possible to get a Dxdiag?
Hi @EA_Illium,
Here is what I find when I search for the Dxdiag. I hope this is what you meant by your request.
Operating system: Windows 11
System Model: Alienware m15 r6
BIOS: 1.9.1
Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16CPUs), 2.3GHz
Memory: 16384MB RAM
DirectX Version : DirectX 12
The DirectX Features are all enabled.
I tried removing all the cache from Origin and reinstalling the game, but it keeps crashing.
Thank you for your help !
SheraneeTV
EA Staff (Retired)Hi @SheraneeTV Would it be possible to get the full file, you can find a guide here: DxDiag?
Here it is.
EA Staff (Retired)@SheraneeTV Can you default the Laptop to use the Dedicated Nivida card versus the intel UHD graphics? You also need to disable power saver, or select a performance option.
EA Staff (Retired)EA Staff (Retired)Hey there !
I updated my graphic card and removed what I did in the article to check if it fixed the problem, but it didn't. Here is the information I've been able to collect from the crash:
Source
A Way Out
Summary
Stopped working
Date
2022-02-23 5:09 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\AWayOut\Haze1\Binaries\Win64\AWayOut.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: AWayOut.exe
Application Version: 1.0.62.0
Application Timestamp: 5a9971a2
Fault Module Name: AWayOut.exe
Fault Module Version: 1.0.62.0
Fault Module Timestamp: 5a9971a2
Exception Code: c0000005
Exception Offset: 000000000000b863
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 4105
Additional Information 1: d86a
Additional Information 2: d86aa97a9fe70b61e012aba27ae2234f
Additional Information 3: e2dc
Additional Information 4: e2dc9676c137e2251e4ae087cfbc7447
Extra information about the problem
Bucket ID: 153eb99f9b4639242cfbb728899fc2ab (2088464236951880363)
I don't know what I'm suppose to make out of this, but I thought it could be useful. As for changing the default graphic card, could you explain to me how to do so please ?
Thank you once again !
EA Staff (Retired)Hi @SheraneeTV To Default your Nvidia over intel, there's a nice guide here, from Nvidias forums. If you updated to a different Card other than Nvidia the process might look a little different.
