Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHi @amishbutternut Can we try the following if you have not already?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
3 years ago
we are on ea pass/pc game pass if that changes anything
- EA_Illium3 years ago
EA Staff (Retired)
Hi @amishbutternut, Can you both try running the game as admin and confirm if the game continues to load? If so, to confirm do you have anything else running when trying to invite each other?- 3 years ago
we tried running the game on administrator, and we had nothing else open other than discord. None of this worked.
- EA_Illium3 years ago
EA Staff (Retired)