Account Recovery
How do I change an email address on an account I do not have access to due to the email account being very old and no longer open
If you’ve changed your email address or no longer have access to the one you used to create your account, swap emails from one account to another.
You can also add a secondary email address to your account. A secondary email helps you reset your password if you’re locked out of your EA Account and primary email address.
- Find the Secondary Email section of your EA Account Security tab.
- Click Add Secondary Email.
- Enter an email address different from the one registered to your EA Account.
- Log in to that email address and find the security code email sent from us.
- Enter your security code in the EA Account settings verification window.
Once set up, your secondary email will receive the same password reset instructions and confirmations when using Forgot Your Password? as your primary email address.
Source: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/
