Forum Discussion
40 Replies
- @John07683 @John07683 I had the same problem earlier, and posted about it as well. A dev approached me and asked for my customer service ID located in the in-game settings, and some time later in the day I was finally able to play. I assume it had to do with my earlier interaction. Hopefully the same can happen to you.
Running into a problem when I try to search for a game and I never get past the 'Starting Matchmaking' step. I can still change tabs and such but the option to cancel matchmaking doesn't show up.
A similar thing happens if I try and just start a private match with the addition of when I navigate away from the tab and come back the private match doesn't show it's looking for a server. Then when I try to start another private match it says 'Joining Private Match Failed: Already Searching'.
Whatever it is may also be having an effect on my ability to quit the game. No matter what the game will just lock up when I try to exit.
Additional info:
When in a party not as the leader, the matchmaking progresses to the point where the match starts loading but my game gets stuck on the loading screen and the other players get 'another player failed to connect' (same for when we tried a private match).
- EA_Atic5 years ago
DICE Team
@John07683 have you had a look on the link that being displayed? Also are you on wifi or cabled connection?
/Atic - EA_Atic5 years ago
DICE Team
Hey there, @WizardCookie What platform are you on and what region are you in?
/Atic - @John07683 Same thing happens to me it just says matchmaking failed it won’t even load
i just bought the game and downloaded it on august 28,2020..Now its saying matchmaking failed..Im on a custom gaming pc...Any help would be greatly appriciated..
"Matchmaking failed. Please check your internet connection and try again. See ea.com/unable-to-connect for additional information. Having the same issues as others any tips?
"Matchmaking failed. Please check your internet connection and try again. See ea.com/unable-to-connect for additional information. "
My service id: 2280849095:441858938:6- @EragonBy Having the same problem did u fix it ?
- @MysticSunflower I need help with rocket arena, it's said matchmaking fail