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criss-vaughn's avatar
criss-vaughn
3 years ago

EA Play Pro only - Your game failed to launch

Hi guys, I am a EA Play Pro only User and do get the "your game failed to launch" error all the time. What I did: - re-installed game - cleared cache - re-installed drivers - closed Steam Have...
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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi Everyone, 

Thanks for taking the time to provide this information. We have shared everything so far with the team. 

I wanted to check if it would be possible to get an EA Error Report ID as well. Please either update your post or reply to this one with the ID (will be a long string you can copy) and I can pass these on. 

For Vis: @INC_N3XUS @20Andy11 

20Andy11's avatar
20Andy11
Rising Rookie
3 years ago
@EA_Illium wrote:

Hi Everyone, 

Thanks for taking the time to provide this information. We have shared everything so far with the team. 

I wanted to check if it would be possible to get an EA Error Report ID as well. Please either update your post or reply to this one with the ID (will be a long string you can copy) and I can pass these on. 

For Vis: @INC_N3XUS @20Andy11 

Hello,

Here is my EA Error Report ID:

a6e90bd4-1273-4e1a-882a-a6e340d480eb

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