error code 103-3f0001
I have the friend's pass as I am trying to play with my boyfriend. The error says my account has been restricted from accessing online features. Live support was absolutely of no help. I've tried cle...
Forum Discussion
So, ive just loaded up it takes two, its saying that im restricted to any online features, although in my account there is no ban history? anyone else had this issue and how do i fix it? the ban code i am getting is 103-3f0001
TIA
EA_LannaCommunity Manager
Hi @Kimberley78912,
It doesn't sound like a ban error code. Let's see...Could you share a bit more info? For example, are you trying to launch the game on Steam or the EA App? Would the date of birth on your EA account (and/or Steam account) put you as over 18?
- EA_Lanna
Yeah so it’s when I’m trying to join an online game with my mate that’s it’s coming up with that error code. Nothing when I’m loading up ea or the game 🙂
thank you
- EA_Lanna
Hi @Kimberley78912,
Hmmm ok. Thanks for adding that. Are you playing from the friend pass version?
It would be good to know also if you are playing from Steam or the EA app. There might be a syncing issue that some troubleshooting could help clear up, potentially other factors. Depending on the launcher, the steps would differ.
Could you also, please check the date of birth on your account (if using Steam, double-check it there too)? The reason is, if your accounts are listing you as underage it might be why you're coming up against that error message as child/underage accounts have restrictions in place.
- EA_Lanna
