error code 103-3f0001
I have the friend's pass as I am trying to play with my boyfriend. The error says my account has been restricted from accessing online features. Live support was absolutely of no help. I've tried cle...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @Kimberley78912,
It doesn't sound like a ban error code. Let's see...Could you share a bit more info? For example, are you trying to launch the game on Steam or the EA App? Would the date of birth on your EA account (and/or Steam account) put you as over 18?
- EA_Lanna
Yeah so it’s when I’m trying to join an online game with my mate that’s it’s coming up with that error code. Nothing when I’m loading up ea or the game 🙂
thank you
- EA_Lanna
Hi @Kimberley78912,
Hmmm ok. Thanks for adding that. Are you playing from the friend pass version?
It would be good to know also if you are playing from Steam or the EA app. There might be a syncing issue that some troubleshooting could help clear up, potentially other factors. Depending on the launcher, the steps would differ.
Could you also, please check the date of birth on your account (if using Steam, double-check it there too)? The reason is, if your accounts are listing you as underage it might be why you're coming up against that error message as child/underage accounts have restrictions in place.
- EA_Lanna
Ive just checked and my dob is correct and im not underage im playing from the ea app at the moment and yes im playing the friend pass version 🙂
EA_IlliumEA Staff (Retired)
Hey Everyone,
On May 29, 2024, the team updated ITT and made some changes to the game that enabled It Takes Two to become Steam-verified.
For more information on the update check out the blog post here.
I wanted to check if anyone in this thread is still experiencing the error message 'Your account has been restricted from accessing any online features... Result Code: 103-3f0001'
If so please let us know the following:
- EA ID (or Platform Gamertag):
- Which platform are you on?
- Are you playing a full copy or the friend pass a version of ITT?
- Have you made any account changes to your EA or Platform account?
- Does this happen on a different network?
Thanks!
did anyone actually find a solution?
