Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Friends who also own game cant play, those who dont cant find the free-trial!

Product: A Way Out Platform:Microsoft XBOX One Which mode has this happened in? Online Co-Op Which character were you controlling? Leo Summarize your bug Alright, after 2 days of research, I've c...
chrisdawg117's avatar
chrisdawg117
8 years ago
I’m experiencing this too, was really looking forward to playing this with my friend last Friday when the game released. EA has to be one of the WORST video game companies in existance, how can they just release a game that won’t let me invite my friend to play when the main mechanic of the game needs another player??
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 years ago

Hey all, when inviting a friend to play can you have them ensure that they are playing on their main account and that it is set to as the home console. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    The friend who I'm unable to join is using the only account they have, we both have xbox live gold and both own the game. I only have this account on this xbox so I don't see how that might be making it not work.

    The friend who I can't play with has since been able to play through the game with someone else who didn't own the game perfectly fine without issues. But I still can't join any session I'm invited to on a way out, nor can anyone join me.

    As I've mentioned in a previous post we're both on Open NAT and I'm using IPv4 and IPv6. I've forwarded the ports to make sure nothing is wrong there, and even tried a MAC reset on my console with no luck.

    I've had no other issues with any other game I've played online. Far cry 5 connected perfectly, online games like PUBG worked no problem, so I'm confident it's not my Internet.

    Is there any way you can find out if this is an issue exclusive to people who have both purchased the game?

    Even after all this I'm still looking forward to this game, some clarification on why it's not working would be much appreciated. Thanks.
    • Anonymous's avatar
      Anonymous
      8 years ago

      Me and my friend game share with each other, I gave him the game and we both own it. Everyone who has the free trial can play it with me but the one who actually owns the game cannot. I'm having your exact problem!

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        8 years ago

        @J-DAWGIsSmexy I'm not quite following, did you buy the game and then gave access to your account to your friend in that there is one copy of the game you are sharing across two accounts by setting each others account as the home console?

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      8 years ago

      @B4DDERZ Have you tried to download the trial version rather than both launching from the full version?

      • Anonymous's avatar
        Anonymous
        8 years ago
        @EA_Darko I've tried uninstalling the game completely and joining an invite to receive the friend pass, but every time I try that it just gives me options to install the full game only.

        I've also tried recovering an old account and joining through that instead but that only gave me the option to buy the game outright. And to be completely honest I want to play the game on the account I bought it on. Is this an issue just for people who have purchased the game?

        Thank you for your reply.

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