Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Friends who also own game cant play, those who dont cant find the free-trial!

Product: A Way Out Platform:Microsoft XBOX One Which mode has this happened in? Online Co-Op Which character were you controlling? Leo Summarize your bug Alright, after 2 days of research, I've c...
Anonymous's avatar
Anonymous
8 years ago
The friend who I'm unable to join is using the only account they have, we both have xbox live gold and both own the game. I only have this account on this xbox so I don't see how that might be making it not work.

The friend who I can't play with has since been able to play through the game with someone else who didn't own the game perfectly fine without issues. But I still can't join any session I'm invited to on a way out, nor can anyone join me.

As I've mentioned in a previous post we're both on Open NAT and I'm using IPv4 and IPv6. I've forwarded the ports to make sure nothing is wrong there, and even tried a MAC reset on my console with no luck.

I've had no other issues with any other game I've played online. Far cry 5 connected perfectly, online games like PUBG worked no problem, so I'm confident it's not my Internet.

Is there any way you can find out if this is an issue exclusive to people who have both purchased the game?

Even after all this I'm still looking forward to this game, some clarification on why it's not working would be much appreciated. Thanks.
Anonymous's avatar
Anonymous
8 years ago

Me and my friend game share with each other, I gave him the game and we both own it. Everyone who has the free trial can play it with me but the one who actually owns the game cannot. I'm having your exact problem!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @J-DAWGIsSmexy I'm not quite following, did you buy the game and then gave access to your account to your friend in that there is one copy of the game you are sharing across two accounts by setting each others account as the home console?

    • Anonymous's avatar
      Anonymous
      8 years ago
      @EA_Darko basically a while back I gave my friend access to my account allowing him to gameshare off of me, recently I have bought 'A Way Out' and he downloaded the full game off of me. This means he also owns the full game. We have tried to find the free trial but since he already owns it, when he goes to the store there is no 'free trial' option. He only finds 'install'!
      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        8 years ago

        @J-DAWGIsSmexy If you are game sharing then neither of you will be playing on the account that is set as the home console. In order to play you need your account to be set as the home console.

    • Anonymous's avatar
      Anonymous
      8 years ago
      I also had a problem where a few of my friends are unable to find the free trial!

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