Forum Discussion

MattiasInSpace's avatar
4 years ago
Solved

Game state goes out of sync online

Hi all, I'm having serious issues with the game going out of sync when playing with a friend online. We're both running Windows 10.

From my perspective, at the best of times, her character's motion is jittery with position updating every fifth of a second or so. But the state will also frequently go out of sync, where her character doesn't appear to be moving at all. If there's a shared object, like the bucket lid, it will remain still, sometimes indefinitely. It does not seem to affect dialog. We're now at a place where the sync issue is completely stopping us from making progress (the bucket lid is not moving for me).

I am the only one who is experiencing the issue. From her perspective, everything seems fine.

I am playing on the free pass, she's the one who owns the game. We have both tried being the host of the game; it makes no difference. I also tried checking the firewall settings for the application on both machines to make sure the packets weren't being blocked.

I've only seen a couple people reporting this issue online. Is there anything else I can try?

  • can you try going through our Basic connection steps, and our steps based on your platform?  

4 Replies

  • I have a similar problem, switching host sometimes helped. However, the octopus fight is near impossible since we are both facing two separate directions and can't move together fast enough to take out the Tentacles that attack the boat. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    can you try going through our Basic connection steps, and our steps based on your platform?  

  • I went through these steps. Something I was not able to do was switch from wi-fi to an ethernet cable; my computer is not in the right room for that. It's just not practical.

    In particular, I tried updating Origin by running the platform as an admin, and clearing my DNS cache using ipconfig. The other things I'd already tried. No change whatsoever.

    As for opening ports--is that step relevant to this game? I went to that page and it listed many games that needed specific ports opened, but It Takes Two was not one of those games.

    I see someone "accepted this answer as a solution" -- can they share what they did that worked?

  • MattiasInSpace's avatar
    MattiasInSpace
    4 years ago

    I'm running a HP Pavilion Gaming Desktop TG01-0xx. Maybe that's the problem, maybe the network drivers of that model? It doesn't seem to affect many people out there.

    At any rate, we're going to ask for a refund, and I'd recommend anyone with a similar rig to steer clear of this game. This has been frustrating.

Featured Places

Node avatar for EA Originals Discussion

EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.Latest Activity: 8 minutes ago
3,622 Posts

Recent Discussions