Game won't load past the starting screen.
After nearly 30h my game broke. It won't load past the starting screen. The screen with bunch of squares/masks,crowns and dice. Did verify game files, did reinstall the game 3 times. Any suggesti...
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1 error that shows in the Logs
"68 [2021-07-18 09:07:18.931] Error OriginTelemetry::TelemetryEvent::logDiscardedAttributeError 14432 TelemetryEvent attribute "url_" discarded. Value: https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginUpdate_10_5_101_48500.zip. Error: -5 69 [2021-07-18 09:07:18.931] Error OriginTelemetry::TelemetryEvent::deserializeToEvent3"
I did delete and instal origin again
One would think that uninstalling the game and origin and installing them again would fix the game files.
Here is a video of how far i can get .
https://www.youtube.com/watch?v=ncIC4b8ja5chttps://youtu.be/ncIC4b8ja5c
Did you waited longer than what is shown in the Video?
Did you just uninstalled Origin, or did you cleared cache and registry as well?
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
I did wait for 30 min or so
Not sure on how to clear cache or registry file.
And if it matters i have no issue running any other Origin game, Steam Game or GoG game.
JanisSG wrote:
Not sure on how to clear cache or registry file.
OK, let's start with that.
Look at this guide. to preform a clean uninstall of Origin.
- Scroll down to "How to uninstall the Origin client the hard way"
- Follow the instructions to the letter.
- reboot.
- Download this version of the "OriginSetup.exe"
- Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > Test.
- @holger1405 Sadly that didn't help
