It takes two crashing on Xbox Series S

Hi, me and my wife are having the same problem. After a few minutes of gameplay on the Xbox Series X, the console completely shuts down! I also have the game through Game Pass and I tried every troubleshooting I saw so far, but nothing worked.

We usually play 10-15 minutes and it shuts down. Yesterday I did a test where I opened the game and did nothing and the game worked for like 35 minutes, not sure if is a bug in the game that affect the Xbox or ir the Xbox itself that has a problem, because this is only happening with this game, as I can put other games and play for hours.

Hi @2vb1p5jtdumo @RamonSaci 

Would you both be able to try the following steps to see if this continues?

• Check for updates 
• Persistent Storage 
  • Go to settings > Select Device & Connections > Then Blue-Ray 
  • Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
  • Go to settings > Select General  > Then Network settings 
  • Go to advanced settings > Alternate Mac address > Select clear 
  • Select restart 
   
• Check for additional content 
  • Press the Xbox "X" button on your controller > Select My Games and Apps 
  • Under Games, scroll to your game and press Start 
  • Select Manage Game and add ons > Select the Game (will shows version) on the right (top choice of the three) 
  • Then Manage Installation on Xbox one > Should show additional downloads and files if needed