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PokeyKetchup87's avatar
PokeyKetchup87
Not applicable
4 years ago

Need to download a game that is already downloaded and cannot download at all

This is a little complicated but let me break it down one by one. Game? It Takes Two. Have I played it yet? Yes. 30+ hours already. What exactly happened, in short? Today when I opened EA Desktop...
PokeyKetchup87's avatar
PokeyKetchup87
Not applicable
4 years ago

@iluminatethesky

Thank you for your help. I don't know if it is my Internet problem, Contact-Us page is blank all the time. I asked EAHelp on Twitter and they doesn't respond me after 12 hours. By the way, this post was marked as spam soon after I posted it. Maybe they think I'm joking or trolling. The best result I can get so far is a Loading grey button, which still does nothing, and after restarting the app or restarting my PC, it becomes Download again. 

iluminatethesky's avatar
iluminatethesky
Legend
4 years ago

Hey @PokeyKetchup87,

It does take some time for them to respond via DM on Twitter or Facebook.

Also, if you're getting a blank page on the EA Help site, can you try clearing everything in your web browser, and logging in again?

Thanks 🙂

- iluminate 

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.Latest Activity: 5 hours ago
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