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fewsense's avatar
fewsense
3 years ago
Solved

Performance Issues

I am experience some serious performance issues. I am currently using a RTX 4090 and I9 13900k. I am barely getting 60 fps at any resolution and a lot of stutters. Is there any plan on addressing the...
wild hearts
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi Everyone, 

    I wanted to jump in real quick and thank everyone for letting us know about their experience with Wild Hearts so far. 

    If you are running into PC performance issues, I would first recommend trying the following steps to see if we can improve performance. 

    Spoiler
    • Run the System File Checker tool then Check for Windows and GPU updates  
    • Guide for Troubleshooting Graphics issues (Also ensure your using any dedicate card you may have) 
    • Turn down in-game settings, Set PC power to performance, and turn of any under/overclocking software
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair Games in EA App (My Collection > Select the tile Dots > Repair) OR Verify the game in your Steam library 
    • Check for other applications that may be limiting EA App or Game performance
    • Trying closing other Anti-Cheats and overlays that may be running
    • Install/Repair your VC++ files for the game (Other VC++ Link)
    • Put your device in a Clean Boot then launch the game

    If you continue running into issues, please post in our feedback thread: [PC Performance Optimization Feedback Request]

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi Everyone, 

I wanted to jump in real quick and thank everyone for letting us know about their experience with Wild Hearts so far. 

If you are running into PC performance issues, I would first recommend trying the following steps to see if we can improve performance. 

Spoiler
  • Run the System File Checker tool then Check for Windows and GPU updates  
  • Guide for Troubleshooting Graphics issues (Also ensure your using any dedicate card you may have) 
  • Turn down in-game settings, Set PC power to performance, and turn of any under/overclocking software
  • EA App's Cache (Top Left Menu > Help > App Recovery) 
  • Repair Games in EA App (My Collection > Select the tile Dots > Repair) OR Verify the game in your Steam library 
  • Check for other applications that may be limiting EA App or Game performance
  • Trying closing other Anti-Cheats and overlays that may be running
  • Install/Repair your VC++ files for the game (Other VC++ Link)
  • Put your device in a Clean Boot then launch the game

If you continue running into issues, please post in our feedback thread: [PC Performance Optimization Feedback Request]

Hamocles's avatar
Hamocles
3 years ago

The solution of every dev are giving ! We dont need to do this but in other hand you need to optimise your game better. The game runs like * and most pc player are tired of paying game 100$ for having a bad experience for dev error. Fix your game before trying to launch new thing for god sake. We had enough and that's enough !!!

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