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smoker0220's avatar
smoker0220
5 years ago

[PS] Trophies not unlocking

Product: Rocket Arena Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Pro What is your gamertag/PSN ID/EA Account name? smoker_m Are you using any software with...
EA_Leeloo's avatar
EA_Leeloo
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey everyone!

That's not good of course ... Please know that the issue of trophies/achievements not unlocking on PS4 is currently being investigated. 

Thank you all for your reports!

- Leeloo

EA_Leeloo's avatar
EA_Leeloo
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey @smoker0220 @Nekrozma @WigsTbqh @dearsammi @Sergenium,

A quick follow-up to this issue: Can you please send me a screenshot of your in-game menu where your "Customer Service ID" is located? Then I can pass on this info to help with the investigation.

You can send me the screenshot via direct message. 🙂 

Thank you!

- Leeloo

  • smoker0220's avatar
    smoker0220
    5 years ago
    @EA_Leeloo hi
    I have a problem sending you the message
    He does not accept

    Should I send pictures here
      • WigsTbqh's avatar
        WigsTbqh
        5 years ago

        Clicked on the EA_Leeloo name and then clicked the mail icon next to their name and it let me send 

        @smoker0220 

  • dearsammi's avatar
    dearsammi
    5 years ago

    My Customer Service ID

  • Olkos13's avatar
    Olkos13
    5 years ago

    Hello i have problem with Boone trophy i mean make 100 KO i made already something about 150 KO but i havent trophy maybe you can fix it? 

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