Solved
ps4 - CE-34878-0
Game crashes at kick off.
- @salih99872 Wanted to confirm if you are still running into the error message?
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey @salih99872 Can you try going through the following steps and see if this continues?
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Rebuild PS4 Database:
- Make sure your PS4 is completely powered down and that your Dualshock 4 controller is connected to the console via a USB cable.
- Boot up the PS4 in safe mode. This is done by pressing and holding down the power button until you hear two separate beeps (about seven seconds).
- Once the PS4 is booted in safe mode, you’ll be taken to a menu with a variety of options.
- Select the “Rebuild Database” option, making sure you don’t accidentally select the “Initialize PS4” option since that will erase all your data.
- The screen is supposed to go black when the rebuild process is underway, so don’t worry if that happens. Depending on how much data you have on your PS4, the rebuild process can take some time, so be patient, and don’t turn your console off while the process is still going.
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Make sure your PS4's system software has the most recent update:
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation 4.
- PSN Guide
- @EA_Illium This isn't working for me. I'm experiencing the same error. The game crashes during Loading.
