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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Unable to Connect to EA Servers on Xbox Series X

Hi @Jman6606 

Can we try going through the following steps and check if this continues?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
  • w_stoops_123's avatar
    w_stoops_123
    Rising Novice
    5 months ago

    I try this it will work at all . All EA games will not because of servers code 4112339850. If you can fix this

    I mite have cancel all EA Sports games. I ten games that don't work. EA sports have phone numbers.

    I try to a phone chat.

     

  • w_stoops_123's avatar
    w_stoops_123
    Rising Novice
    5 months ago

    I been try use F1 25 I get code 4112339850 and no wifi on my xbox. I got email sad they fix it.

    They not fix it at all I can't call EA Sport why there wifi at all. I will not use EA.

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